S2:E8 The People Part Process with Annie Hyman Pratt

David Jenyns
David Jenyns

Today’s Guest, Annie Hyman Pratt

Annie Hyman Pratt is best known for taking her family’s company, the Coffee Bean & Tea Leaf, and growing it to 70 stores before selling it. Post-transition, she has become a formidable consultant, helping companies improve how their teams work through well-planned strategies, all dealing with ‘the people part’ of a business.

Interview Takeaways:

1. Understanding the Importance of Agreements

Annie points out that clear agreements, whether explicit or implicit, are important for teams to work well together.

2. Seven Transformative Agreements

She talks about the seven agreements that serve as a system for managing people effectively in any business.

3. Learning Self-Leadership

The first agreement focuses on the individual’s journey to self-awareness and leading oneself before guiding others.

4. Defining Company Goals

The second agreement revolves around the pivotal role of clear, organizational goals.

5. Establishing Clear Roles

For the third agreement, Annie stresses why it’s necessary for everyone to know exactly what their job is and how it helps the company reach its goals.

6. Building High Trust Relationships

High trust relationships are discussed as the fourth agreement, highlighting the need for mutual respect and unity within teams.

7. Making Conscious Agreements

The fifth agreement looks at the important process of making sure every person on the team is aware and committed to their responsibilities.

8. Recognizing and Responding to Change

The sixth agreement shows how critical it is to be able to handle and adapt to changes in today’s fast-moving business world.

9. Creating Your Company Culture

Annie concludes the process with the seventh agreement by discussing how all the agreements help build a strong and positive culture in a company.

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Business Processes Simplified

We interview industry experts and have them share their best small business systems and processes. This is the quickest, easiest and most efficient way to build a systems centered business.

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