If you dread networking events, avoid cold calls, and feel drained after every sales conversation, you’re not broken. You’re probably an introvert trying to sell like an extrovert, and it’s costing you deals and energy. In this episode, Matthew...
You know the cycle: you finish a coaching program fired up with a new strategy, then Monday arrives and nothing gets implemented. The ideas were great, but there was no system to carry them forward. In this episode, SYSTEMology founder David Jenyns sits down with...
Most business owners get promoted into leadership by default. They started the company, so they are the leader. But knowing how to do the work and knowing how to lead the people doing the work are two entirely different skills. Without a clear leadership framework,...
Most business owners assume that if customers aren’t complaining, everything is fine. But research tells a different story: up to 80% of customers who leave were “satisfied” right before they walked away. Satisfaction, it turns out, is not a...
Your team spends hours every week on repetitive tasks they could describe in their sleep, yet nothing is written down, and no one has time to fix it. Sound familiar? In this episode, Shannon Smit, owner of the award-winning accounting firm Smart Business Solutions,...
PODCAST: S2:E1 Today’s Guest, George Pesansky George Pesansky is a master of continuous improvement, the founder of Capacity2Care, and the author of Superperformance. With decades of experience implementing Six Sigma and Lean methodologies in large organizations,...