S2:E1 How to Build a Successful Franchise Business with Brian Scudamore

David Jenyns
David Jenyns

Today’s Guest, Brian Scudamore

Brian Scudamore is a highly successful entrepreneur known for his expertise in franchising and building businesses. He’s the founder and CEO of O2E Brands, the parent company of brands like 1-800-GOT-JUNK, WOW 1 DAY PAINTING, You Move Me, and Shack Shine. With over 30 years of experience, Brian has grown his businesses into multi-million dollar ventures. His passion for systemization and building strong company cultures has been integral to his success.

Interview Takeaways:

1. Finding the Right People

Brian discusses the significance of hiring the right team members. He recommends looking for individuals who are open to following systems and processes. The “beer and barbecue test” is introduced, where personality and cultural fit are valued as much as skills during the hiring process.

2. Prioritizing Systems Development

Brian advises identifying processes critical to your business’s success. He suggests starting with core revenue-generating processes. Prioritization helps streamline the systemization process and ensures immediate impact.

3. Simplification of Systems

Keeping systems simple is key. Brian shares his belief that every process should fit on one page; otherwise, it’s too complex. The goal is to create systems that are easy to follow and understand.

4. Developing a Strong Company Culture

Building a positive company culture is essential. Brian discusses creating a culture where employees are encouraged to innovate and contribute. Having systems in place can free up business owners to focus on culture and other critical aspects.

5. Accountability and Learning from Mistakes

Brian promotes a culture of accountability where systems are reviewed regularly. He believes that when mistakes occur, it’s usually a result of a missing system, not an individual failure. Learning from mistakes and adapting systems is key to continuous improvement.

6. Daily Huddles

Brian explains how daily huddle meetings are systematized in his companies. These meetings focus on sharing good news, critical numbers, and department updates in a concise and structured format. Systematized huddles keep the team aligned and informed.

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About The Show

Business Processes Simplified

We interview industry experts and have them share their best small business systems and processes. This is the quickest, easiest and most efficient way to build a systems centered business.

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