Melissa shares some feedback in this systemHUB workshop.
Then of course, there is not just the general training, but the specific role training as well. Do you have that lined up so that when a new team member comes you just basically hand it to them and they can start going? If you dont have something packed up that nicely, then it’s time you start. It’s probably step one to your freedom. Remember, if you have well trained staff, there is less time you have to spend doing the work.
Also, while I have the on boarding here, I just want to mention as well the staff off boarding. That is something to think about. It’s probably not quite the nicest thing to think about. But when you have to get rid of a team member, you have to think about little things like did they sign that confidentiality agreement that was in your on boarding? Think about security.
You want to make sure your staff, because they’re on boarded and off boarded, that there is no confusion in place. When you have no confusion, you have a more efficient business and of course that means more money in your pocket.
We don’t want confused clients, that’s bad. They write bad reviews. That’s not good. You want happy clients. Client off boarding means you dont miss those opportunities to either bring them back in to the loop or get referrals from them. That would be the number two area I highly recommend that you think about putting systems in.