How to Create a Business Process Diagram That Actually Gets Used

You can’t improve what you can’t see. Think about how your business actually runs day to day. Not the way you describe it to a friend over coffee. The real version. The one with the workarounds, the handoffs that happen in someone’s head, and the...

Business Process Automation: How to Start Without the Overwhelm

You’ve heard the promise: automate your business and watch it run without you. It’s a compelling idea. And for the most part, it’s true. Business process automation can free your team from repetitive, low-value tasks and give you back hours every...

How to Improve Your Business Processes for Growth and Efficiency

You know your business processes need improving. So why does nothing ever change? You have tried before. You set aside a morning to “fix the systems.” You started mapping things out, got interrupted by three fires and a client issue, and by lunchtime the...

How To Write A Newsletter With Actionable Takeaways

Businesses have recognized the value of a company newsletter for a long time. A free newsletter is a great way to keep dialog open with customers and to leave an open door to sharing new services or products. Paid newsletters can increase the perceived value in...